Managed Services

When we help a client launch a digital platform, we don’t view it as the end of the project. Far from it, in fact.

Strategic Partners

At Duo, we see a launch as the birth of a project. After all, we’re in the business of making long-term partnerships with our clients, and frequently we continue working on our clients’ products for months or years after launch to fine-tune and strengthen the platform’s impact on its users.

We don’t want you to think of us as a vendor. We want to be your strategic partner and help you connect with your clients and make a difference as an organization.

Additional support

Support Agreements

Duo offers support agreements that guarantee the integrity of your site post launch with ongoing maintenance, security patches, and bug fixes. We provide a dedicated project manager and priority service for every support agreement.

Ongoing Support

We closely monitor your analytics and performance so we can make improvements, provide feedback based on real user data and drive change through iterative enhancements over time.

Drupalgeddon 2.0

Managed Services is about working together to quickly apply the fix and then run your sites through QA (quality assurance) to ensure that nothing broke with security updates within hours of release. 

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