The Chicago Botanic Garden has 50,000 members — the largest membership of any U.S. botanic garden — and more than 1 million guests visit annually, making it the second most-visited garden of its size in the United States. With so many people entering each day, ticketing for the Garden is complex.
The Garden came to us with two problems. First, there were major performance issues with their ecommerce component, which was set up initially by a different Drupal developer.
Additionally, there was no way for the Garden to integrate data from its ecommerce/ticketing site with its website. They wanted that integration capability so that they could know more about their visitors — and at the same time provide a more customized website experience.